These Terms govern your use of the Leadquarters website and client portal. Your paid engagement is additionally governed by the Service Agreement you sign. Where they conflict, the Service Agreement controls.
Leadquarters provides managed outbound calling seats: trained operators, dialer infrastructure, campaign management, and a client portal. Details, pricing, and guarantees are set out in your Service Agreement.
Portal access is for your authorized users only. You are responsible for keeping your login credentials confidential and for activity under your account.
You warrant that any calling list you provide is owned by you or that you are authorized to call the numbers, and that your campaign complies with applicable law, including the TCPA and state calling rules. You are responsible for how you use the leads and data delivered to you.
We guarantee delivery of contracted hours (credited if undelivered) and full visibility of the work. We make no guarantee of lead volume, appointments, deals, or revenue; results depend on your list and market. This reflects the guarantees in your Service Agreement.
Fees, billing cycles, and cancellation are governed by your Service Agreement. Website pricing is informational and may change.
You may not use the Service for unlawful calling, harassment, or any purpose prohibited by law or by our dialer provider's terms. We may suspend service for violations.
The Leadquarters name, brand, portal, scripts we provide, and site content are our property. Leads, recordings, and data generated for you belong to you.
The Service is provided "as is." To the maximum extent permitted by law, our total liability is limited as set out in your Service Agreement, and we are not liable for indirect or consequential damages.
These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles. Disputes are subject to the venue set in your Service Agreement.
We may update these Terms; continued use after an update constitutes acceptance.